Analysis of Organisational Performance Utilizing the Balanced Scorecard Approach

نویسندگان

چکیده

The objective of this study is to evaluate the performance PT Angkasa Pura II using balanced scorecard methodology. According Slovin formula, there were 98 employees in sample size. essential data included was gathered by distributing questionnaires all participants. SPSS version 23 software for Windows operating system facilitates use multiple regression as analysis technique study. Furthermore, also descriptive statistical analysis. This encompassed doing classical assumption tests, which consisted normality testing, heteroscedasticity and multicollinearity testing. Additionally, hypotheses underwent partial, simultaneous, coefficient determination tests. findings suggest that financial, customer, internal business, growth learning perspectives collectively partially exert a favorable statistically significant impact on (Persero).

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ژورنال

عنوان ژورنال: Atestasi

سال: 2023

ISSN: ['2621-1505']

DOI: https://doi.org/10.57178/atestasi.v6i1.672